RivaTV - contact
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Means to contact us
We prefer that you contact us at
rivatv-help@lists.sourceforge.net
for tech support !
If you want to mingle in the development discussions, send mail to
rivatv-devel@lists.sourceforge.net.
This way, you can be certain someone will respond to your message within
reasonable time.
However, there are some other possibilities you may want to use:
- Forums
The sourceforge forums
are at your disposal.
- IRC
If you are in need of immediate assistance, and are lucky enough to find one
of us there, IRC may be for you.
server: irc.isdnet.fr:6667 (or any other EFnet server)
channel: #rivatv
- Bug tracker
Usually, we are the only ones using
SF's bug tracker.
But if you feel this is the place for your problem, go right ahead.
When sending a bug report or support request
We always need information to be able to help you. Here's a list of what we may
need. If unsure, include it!
- problem/bug description
- linux kernel version + UP or SMP
- RivaTV version (release or CVS + date)
- graphics card used (name, nVidia chip, decoder chip)
- some global system information (CPU, chipset, memory)
- video standard (NTSC/PAL/SECAM)
- X driver + version
- client software (xawtv/ffmpeg/mplayer/rtvl/etc), if relevant
- relevant parts of your syslog (usually /var/log/messages or /var/log/syslog)
- output of cat /proc/drivers/rivatv? if available
© 2003, 2004 RivaTV team